Logan Homes Recognized Among the Top Customer Service Leaders
Logan Homes, one of the finest custom home builders in Wilmington North Carolina, received a 2018 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of 600+ eligible applicants, Logan Homes is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2018 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.
Logan Homes achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
President and CEO of Logan Homes, D Logan, said “It is an honor to be named a 2018 Guildmaster Award Winner and be recognized on a national level. People are our number one value. Finding the right people and providing a culture in which they can thrive, makes the difference for our customers. A big thank you to our whole team for making Logan Homes a great company to build with!”
About Logan Homes
Logan Homes has been building new homes along the Southeastern Carolina Coast since 1986. Logan Homes is a new home builder in the Greater Wilmington, NC and Bluffton, SC areas. For more information on Logan Homes, visit the website at loganhomes.com or follow Logan Homes on Facebook @LoganHomesNC.
About GuildQuality
Over 2,500 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s community of quality today and see your company through your customers’ eyes.
